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Frequently Asked Questions

What is Softcare?

Softcare is a fluor polymer based product, suitable for all kinds of textiles and real leather, protecting practically against any kind of dirt and soiling.

How does Softcare work?

Softcare forms a dirt repellent molecular net around fibres, preventing dirt from penetrating into them.

Does a surface protected with Softcare also repel red wine?

A protected surface repels all kinds of liquids. Liquids stay in droplet form on the surface and can easily be removed by absorbing them with a kitchen towel.

How about solid or dry dirt?

As well as liquids, neither solid nor dry dirt can penetrate into fibres. They can easily be removed by vacuuming or wiping with a moist towel.

What should be done with an old, dry stain?

Also dry dirt stays outside the fibres, thanks to the molecular net.  It can be removed with a towel that has been moistened with a mild detergent.

How often should the protection be renewed?

Protection done with the consumer pack following the instructions will last an average of two years in normal family use. The protection does not disappear by itself, only usage and washing will wear it off. The protected surface can be washed for about three times. Protection done by professional liquid and methods may last as long as 4-5 years.

How do you know if the protection has worn off?

It is easy to test: put a drop of water onto the surface. As long as it doesn’t absorb into the textile and the fibres stays dry, the shield is working.

Is it safe to use Softcare on an expensive textile?

Softcare does not harm any textile material. It just makes it easier to care and clean the textile. It is recommended to try first on an invisible spot in case there is a glued seam or some other special construction.

Is Softcare poisonous?

Softcare does not leave any poisonous, harmful or allergy-causing compounds in the textile. It is safe to use anywhere.

No. Softcare is not affecting to the flammability.

Softcare is a fluor polymer based product, suitable for all kinds of textiles and real leather, protecting practically against any kind of dirt and soiling.

How is the protection done?

Spray evenly from the distance of 15 cm, making the textile moist but not soaking wet. Make sure the protection is even because an unprotected spot gets dirty easily.

Does the effect work at once?

The protection reaches its full effect in 2-3 hours in room temperature. The seat can be used as soon as it is dry. Warming the surface after wash with an iron or a hair dryer makes the shield vivid again.

Is Softcare dangerous to user?

When the instructions are followed it is completely safe to use Softcare. An alcohol called isopropanol is used as solvent in Softcare protector products. It has a distinct smell so the protection should be done in a well ventilated room. The smell disappears quickly when airing the room. Avoid contact with skin, as the solvent may dry the skin. Wash the skin with water and soap and put on some lotion. In case of contact with eyes, rinse immediately with plenty of water and seek medical advice. Keep away from reach of children. Vapours may cause drowsiness and dizziness. Keep the container tightly closed. Isopropanol is flammable, so do not smoke or use in a room with open fire.

Is Softcare environmentally friendly?

Softcare does not contain CFC compounds. We do not use propellants. All our spray bottles are equipped with finger pumps or trigger sprayers. In nature fluortelomer is not biogredable. It is chemically inert and doesn’t react with any other material in nature, and it is not a fertilizer nor food to any microbes or animals. Softcare does not contain PFOAS compounds.

Isopropanol is fully biogredable and safe to use. All of our packaging is recyclable. Plastic bottles are recyclable HDPE-plastic. They can be handled as energy waste. Our production process is safe and does not cause leaks to the environment.